When and how will I receive my order? * I send digitally. Faster and more cost efficient for everyone. * Your order is sent manually, it will come within 1 business day. If we are out of town for any reason & cannot have templates sent within that time frame, we will have that posted to our blog.
What program will I need to use DBJ templates? * All template files are in .psd file format. You will need any version of Photoshop/Photoshop Elements. If you use Elements, please let me know after purchase that you will need an "ungrouped" version. Paint Shop Pro users have used my templates but I cannot offer full support as I have never used that program.
Are your templates customizable? * YES! If they are not, I will have that in the description.
Are the fonts included? * No, they are under copyright and I am not permitted to do so. but there are many places on the web to obtain free fonts, dafont.com is one that my clients use most often. Text is only there as a guide and you will need to add your own text. If you're using fonts for commercial use, I would highly recommend myfonts.com
Where can I get my orders printed? * There are many places to go on the web. I use WHCC, MPIX, Overnight Prints, Asuka Books, and for cheaper marketing printing I use Vistaprint when I'm in a bind. There are MANY other places to print but these are just what I use.
Can your templates be resized? *I never recommend upsizing a template (ie: 5x5 to a 10x10) but they can be resized smaller. As always, keep in mind the bleed lines as they will change slightly.
Are these available for commercial use? * Yes, but ONLY in printed form.
What are your working hours? * Monday-Friday, 10am-5pm
How can I contact you? *All support and contact is offered online. Use the contact button above to find the available options.
How do I use your templates & what is your TOU? You can download my updated instructions + TOU + tips by clicking HERE
Can I create my own designs using pieces from the designs I purchased? No, you may not. You may not use my backgrounds or elements to create something new or to use as a added element in your own design. If you have specific questions, please contact me. I do have designer resources available to my members. You may also use my borders & frames in your own designs. Which have the same TOU as my other templates. You may NEVER sell/share templates with my designs/elements used in part or in whole. They have a limited commercial useage -- meaning, you may only sell them in printed form.
Is it ok to create my own designs and make them look like yours? No. They say that imitation is a form of flattery but it is not when it comes to my designs. Some believe that it is ok to do this, but it IS copyright infringement.
Do you offer refunds? No refunds are given for any reason. All sales are final. If there is an issue with the design, please contact me.

DBJ Suite FAQ

What is your "membership" all about? The details can be found in the membership page.
As a member, can I pick and choose the months I want? DBJ Suite is set up as a prepay subscription. You receive the next month's designs for a very good value. All previous collections can still be purchased using your DBJ Suite discount.
Do members receive a discount? YES!! 50% off any (and ALL) templates, actions or premade marketing collections during your membership term.
Is there a commitment with the membership? With the yearly membership, you pay everything up front so you're committed for the 12 month membership term. The monthly membership does NOT require a commitment and you can cancel at anytime (up until the day before your next payment).
DBJ Membership seems too good to be true, what's the catch? There is NO catch! I offer a ton of designs at a very low price to you .... pricing and quality that goes way beyond what other designers offer.
WHY?! Because I adore design ... and because it's more fun to share it with many than just a select few who can afford expensive designs.
Please contact me if you have any other questions!